Privacy Policy

Homray Home ("we," "us," "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information We Collect

We collect different types of information, including:

Personal Information: Name, email, phone number, shipping/billing address, and payment details when you make a purchase.
Account Information: Username, password, and preferences when you create an account.
Transaction Data: Order history, payment method, and purchase details.
Technical Data: IP address, browser type, operating system, and device information.
Cookies & Tracking Data: Information about website usage, preferences, and online activity for analytics and marketing.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders, including payments and deliveries.
Provide customer support and respond to inquiries.
Improve website functionality, user experience, and security.
Send marketing emails and promotional offers (you can opt out anytime).
Prevent fraud, comply with legal obligations, and protect our rights.

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

Service Providers: Payment processors, shipping carriers, marketing platforms, and IT services that help operate our business.
Legal Authorities: If required by law, to protect our rights, prevent fraud, or comply with legal requests.
Business Transfers: If Homray Home is involved in a merger, acquisition, or asset sale, your information may be transferred.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookies in your browser settings.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure.

6. Your Rights & Choices

You have the right to:

Access & Update: Review or update your account details.
Delete Data: Request deletion of your personal information.
Opt Out: Unsubscribe from marketing emails or disable cookies.
Restrict Processing: Limit how we use your data in certain cases.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this policy. The latest version will always be available on our website. Continued use of our services means you accept the changes.